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Title - SAP Competence Center Support Specialist
Description
This position is a member of Draka's SAP Competence Center for the Americas in Rocky Mount, NC. The position provides SAP production support for Sales/Distribution (S&D) and Materials Management (WM/IM) for Draka Elevator Products, Inc., as well as Draka's sister division, Draka Cableteq USA, in North Dighton, Massachusetts. Prior experience as an SAP Functional Expert a must.
Position supports the global super users and business process teams at Draka Elevator Products. SAP ECC with heavy emphasis in Sales and Distribution, Warehouse Management configuration and Inventory Management configuration and transactions.
- Sales & Distribution experience, including Pricing Conditions (Price groups, price lists, discounts, customer-specific pricing, material pricing with scales, etc)
- S&D document flow, customer credit, etc.
- Inventory movement, delivery documents, and Advanced Shipping Notifications.
- Resolving technical problems as well as providing functional support to end-users.
- Mass updating of customer, material, sales order
- Basis knowledge such as printer configuration, output determination, roles and authorizations as well as ABAP knowledge is a big plus.
Candidate will:
- Develop an understanding of Draka Elevator Products, Inc.'s overall functional processes, including use of SAP and any complementary tools.
- Apply knowledge of SAP transactions and provide support for the functional business process teams and site teams.
- Use approved support methodology to ensure all assigned problem and change tickets are resolved by the assigned completion date.
- Provide appropriate documentation to meet support requirements.
- Coordinate development requests and act as interface between end-users and SAP CC.
Qualifications:
- Strong oral and written communication, interpersonal and organization skills.
- Strong team spirit and ability to work in large cross-functional teams.
- Minimum 1 to 3 years of SAP hands-on experience.
- Strong technical and functional knowledge of the SAP ECC and APO systems.
- B.S. in Computer Science or related field. Management degree will be a plus
- Compliance experience with internal and external systems validation audit requirements
Skills should include:
- SAP S&D, WM, IM module experience
- SAP CIF interface management
- Prefer some ABAP programming experience
- Some travel is required.
This is a Notice of Interest position; thus, regular full-time Draka Elevator Products, Inc. employees having the requisite skills will be considered first. Interested persons having the skills listed above need to complete and submit a “Posting/Placement Application” within the time the Notice of Interest is posted and return to Human Resources. A resume or a detailed list of qualifying skills related to the requirements must be attached.
If you are interested in this position, please complete a Job Assignment Interest Form by the posted due date. As part of the Job Assignment process, you will be required to spend 8 consecutive hours in the position within 5 working days of turning in the interest form. Any employee who is currently on probation is not eligible to apply. If you have any questions about the position, contact any Distribution supervisor/manager. Please return completed Job Assignment Interest Form to Human Resources.
For consideration, please send your resume to:
Draka Elevator Products,
Attn. Human Resources,
2151 N. Church St.,
Rocky Mount, NC.27802
AA/EEO
You may also submit your resume electronically (in Microsoft Word or Adobe PDF format) to dep-hr@draka.com along with a cover letter. Your resume will remain active for one year from the date of submission.