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Customer Service

Outstanding service to complement outstanding cable and products

Located at Draka Elevator Products headquarters in Rocky Mount, NC, our customer service team is waiting to serve you. Together, with Draka’s vast resources, we are dedicated to providing the uppermost in quality for: All the Products, All the Service, All the World!

We’re just a phone call away. Should you need an answer on pricing, availability, order status, product application, installation or capability, call us at 877-DRAKA-EP (877-372-5237) or 252-984-5100 outside the US and Canada from 6 am - 8 PM EST. Our fax number is 252-972-6001. You may also email us at drakaep-info@draka.com

Please call us and get acquainted!

Meet Your Customer Service Team

Customer Service Appreciation Week